NightDrop · San Diego · Privacy

Privacy
Policy.

Written for what the live app actually does — the beta gate, the 11pm–4am lane, Stripe checkout, courier dispatch — not lifted from a generic template. No judgments. No resale. What we collect, who sees it, how long we keep it.

The Short Version

NightDrop delivers within a 30-mile radius of downtown San Diego between 11pm and 4am. To run that lane, we have to collect a small, specific set of things — your email and ZIP to put you on the invite list, your card details through Stripe to take payment, your delivery address to find you, and your phone number so your courier can text when they're two minutes out.

We share the minimum necessary with three outside services: Stripe (payment), your assigned courier (delivery), and our transactional email/SMS proxy (order notifications). Nothing is sold. Nothing is shared with advertisers, data brokers, social platforms, or analytics partners beyond a single anonymous page-view beacon. We don't profile you, and we don't infer anything about what you're ordering beyond what's needed to pack the box.

What you order is between you and your courier. The packaging is plain, the return label is generic, and the courier's view of your order is scoped to what they need to make the run — name, address, phone, and the items in the bag. They never see your card number, your email, or your account history.

No-judgment promise. We don't ask why you're ordering anything. We don't infer, analyze, or store anything about your motivations. The category of an item on the shelf (wellness, bath, aromatherapy, accessories) is what we list on the packaging slip — not anything about you.

Discreet packaging, by design. Every order ships in a plain, unmarked box or poly mailer with a generic return label and no store logo, product names, or category hints on the outside. We don't produce branded packaging; there is no NightDrop-branded box that could identify what's inside.

What We Collect

Here's every type of data the live app touches, broken out by where it comes from in the customer flow.

Data Where it comes in Why we need it
Email address Beta gate, order form, waitlist Send invite + transactional order emails (confirmation, on-the-way, delivered, support replies)
ZIP code Beta gate Confirm you're inside our 30-mile delivery radius before we approve the invite
Phone number Beta gate, order form Courier text on approach; optional SMS invite channel for the beta promotion
Name, full delivery address Checkout Hand the order to the right person at the right door; appears on the courier's assignment
Order items (SKU + quantity) Checkout Pack the bag; show up in your /track view and order history
Payment method Checkout (via Stripe) Charge for the order. Card data is held by Stripe; we keep the PaymentIntent ID and last-4 only
Browser/IP data Every page Single anonymous page-view beacon (Polsia Analytics). No cookies, no persistent profile
Support replies (if you email us) Inbound email Auto-responder matches your message against order records; replied to in-thread, never shared onward

How We Use It

  • Fulfill your order. Charge the card, pack the items, hand to the courier, send you status updates.
  • Verify delivery range. The 11pm–4am lane is local; the ZIP at the gate keeps us from inviting customers we can't serve.
  • Resolve support requests. Replying to your confirmation email looks up your order and replies in-thread within the delivery window. Replies never go to anyone else.
  • Detect fraud and abuse. Stripe handles card-side fraud signals; we keep the PaymentIntent ID so a duplicate-charge dispute can be traced.
  • Improve the product. Anonymous page-view counts only. We do not track behavior across sessions to build a profile.

We do not use any of the above to build a marketing profile. We do not retarget you after you leave. We do not enrich your record with data from any third party.

Who We Share It With

Three named recipients, and only the minimum each one needs to do their part of the delivery.

  • Stripe. Payment processor. Your card details never touch our servers — Stripe tokenizes on their end. We receive back a PaymentIntent ID and (optionally) your card brand and last four. Stripe's own privacy policy governs the data they hold.
  • Your assigned courier. When an order is dispatched, the hired driver on that run receives only: your first name, the delivery address, your phone number, and the line items in the bag. Their magic-link sign-in scopes them to just their own assignments. They do not see your email, your card details, your ZIP, or your order history.
  • Polsia transactional email and SMS proxy. Sends you the confirmation, on-the-way, and delivered messages, plus beta invite and driver-assignment emails. The proxy holds the message in transit; we do not authorize it to store anything beyond delivery confirmation.

We do not sell, rent, lease, or otherwise transfer your data to advertisers, data brokers, social networks, or anyone outside the three above. We will disclose information only if compelled by valid legal process — and we'll tell you if we're ever asked to.

Beta Gate & Magic Links

We launched closed-beta to keep the launch window sane. The gate captures your email, ZIP, and phone number, then sends you a single-use magic link via email (and optionally SMS). The link is a long random string, scoped to one row, and resolves to a short-lived signed cookie on success.

The first 100 signups auto-approve; additional signups land on a waitlist. Your row stays on file with status invited, waitlisted, or converted until you ask us to remove it. The invite cookie itself is short-lived and tied to one device.

Drivers sign in the same way — with a per-driver magic link emailed at assignment time. The driver code resolves to a signed cookie that gates only the courier dashboard, scoped to that driver's own assignments.

How Long We Keep It

Record Retention
Beta gate signup Until you ask us to delete it. Status flips to converted on first order.
Driver application Retained while your driver account is active. Deleted within 30 days of deactivation.
Order record Retained for 2 years for tax, accounting, and dispute resolution. After that, only anonymized aggregates are kept.
Sent emails / SMS log Held briefly by the transactional proxy to confirm delivery. We do not retain message content long-term.
Magic-link cookie (customer) Short-lived; expires automatically. Can be cleared instantly via /api/beta-signout.
Magic-link cookie (driver) Short-lived; tied to the specific link code. Cleared when the courier signs out.
Stripe PaymentIntent ID + last-4 Linked to the order row for the order's 2-year retention window. Full card details never reach our servers.

Your Rights

  • Access. Email nightdropsdcontact@gmail.com and we'll send you a copy of everything we hold for you within 30 days.
  • Deletion. Same address. We'll delete your beta signup, driver application (if any), and order contact details. Order rows essential for tax records (anonymized) will be retained until the retention window closes.
  • Correction. If anything is wrong, tell us and we'll fix it.
  • Opt out of analytics. The page-view beacon is anonymous; you can block it at the browser level if you'd like. No opt-out is required to use the service.

California residents have additional rights under the CCPA/CPRA — we do not sell or share personal information as those terms are defined, so they don't materially change what you can already do here.

Security

Data lives on a managed Postgres instance with TLS in transit. Access is scoped to the app server, the admin dashboard (password-gated), and the courier dashboard (magic-link gated). Stripe webhooks are signature-verified before any state change. Driver sign-in codes are stored hashed.

We use cookies only for the invite and courier sessions. We don't run third-party advertising trackers, Facebook pixels, or any cross-site retargeting. If you find a vulnerability, please report it to nightdropsdcontact@gmail.com.

Contact

NightDrop · San Diego, CA · 30-mile delivery radius
Email: nightdropsdcontact@gmail.com
Hours: 11pm – 4am Pacific, seven nights a week

Effective 2026-08-03. We update this page when the data flows change; the live record is the one at nightdropsd.com/privacy.